• Toll-Free Orders: 800 222-3243

Returns & Exchange Policies

All Returns and Exchanges must be returned by no later than 30 days after receipt of the product. Products are to be in brand new condition, and in original packaging. We do not accept used implements for exchange or return.
There is a set Restocking fee of 20% for all Returns.
All Exchanges will include a $6 shipping fee.

There are NO returns or exchanges on the following items:

Brushes, Drills, Drill bits or parts, Sterile needles, Blades, or Credo brand products.

Please send all Returns and Exchanges to our address:

Antoine de Paris
P.O. Box 1310
Solvang, CA 93464

Warranty

Antoine de Paris ® offers a one year limited factory warranty on Antoine de Paris ® Brand tools. Other brands sold through Antoine de Paris ®, do not have the same warranty. i.e. Credo, Kupa, Podorape brands sold through Antoine de Paris are only covered through Antoine de Paris for 30 days, after that the warranty offered by the manufacturer may be extended past 30 days. Please contact the specific manufacturers for this warranty coverage.

Original receipt from Antoine ® direct or authorized Antoine ® brand dealer must be provided with return of merchandise. We are not responsible for damaged tools by improper use or dropping, we cover factory manufactured defects only. Our implements are precise hand finished tools made for specific purposes, and use other then indented is not covered under our warranty. Since our tools are hand stamped & finished, some variances will be seen from tool to tool. These small variances are expected and not considered defects, but individual characteristics in hand finished implements.
Please send tools cleaned and all parts, with receipt to our address above. We are not responsible for any loss of tools that are not shipped to us properly or lost. Please insure all packages.