Exchanges, Returns, & Warranty Policies | Antoine de Paris ®
Antoine de Paris ® Exchanges and Returns must be returned by no later than 30 days after receipt of the product. Products are to be in brand new condition, and in original packaging. We do not accept used implements for exchange or return.
There is a set Restocking fee of 20% for all Returns.
All Exchanges will include a $8 shipping fee.
Please include a detailed instruction sheet with your order number, or copy of receipt, include a contact phone number and return address.
There are NO returns or exchanges on the following items:
Brushes, Drills, Drill bits or parts, Sterile needles, Blades, or Credo brand products.
Please send all Returns and Exchanges to our address:
Antoine de Paris
P.O. Box 1310
Solvang, CA 93464
Antoine de Paris ® offers a one year limited factory warranty on Antoine de Paris ® Brand tools. Brands sold through Antoine de Paris ®, do not have the same warranty. i.e. Credo, Kupa, Podorape brands are covered through Antoine de Paris for 30 days. Please contact the specific manufacturers for extended warranty coverage.
Original receipt from Antoine ® direct or authorized Antoine ® brand dealer must be provided with return of merchandise. We are not responsible for damaged tools by improper use or dropping, we cover factory manufactured defects only. Antoine de Paris ® implements are precise hand finished tools made for specific purposes, use other than indented is not covered under warranty. Since our tools are hand stamped & finished, some variances will be seen from tool to tool. These small variances are expected and not considered defects, but individual characteristics in hand finished implements.
Please send tools cleaned with all parts, include the receipt, and mail to our address above. We are not responsible for any loss of tools that are not shipped to us properly or lost. Please insure all packages.